FAQ

Do you provide direct billing to my insurance company?

Yes, most insurance providers can be billed directly. If there is a co-pay please bring your credit card and your insurance information for your file.

Does the appointment have to include an internal exam?

No. My training allows me the opportunity to assess the pelvic floor through internal exam using a gloved finger. For some clients this is a very helpful assessment tool to provide feedback. However, many clients prefer not to have an internal exam. We will always discuss the benefits together and you ultimately have the choice. There are many ways to assess without doing an internal exam.

Should I cancel my appointment if I have my period?

No, please don’t. There are always many assessment and treatment options that are available without doing an internal exam.

How do I know if I should book an in-person on online appointment?

I prefer to do my first appointment with clients online. The first session involves a thorough medical history review, the use of visuals and models to help you understand your symptoms, and suggestions for strategies and exercises to work on to get you started. From there, we can decide if an in-person appointment is the best next step. Feel free to book an in-person appointment initially if that is your preference.

Can I bring my child to my appointment?

I always suggest coming without children as this time is for YOU. It is hard to concentrate on yourself when you have a distraction. Having said that, I am a mom too and I understand that childcare is not always an option. Of course your child is welcome.

Should I wear anything special to my appointment?

Ideally you wear tight fitting pants/leggings. I very commonly will ask you to expose your abdomen so dresses and rompers can pose an issue. However, we can always be creative with draping.

Where do I go for an in-person appointment?

I am now located at KLWNA Health and Wellness -- Suite 203 - 2689 Pandosy St. Kelowna, BC.